Avhan is a hindi word which means 'To Summon or Call'
We are a Managed Services company that has a complete suite of products and services to take care of your communication needs in any industry be it BPO / Contact Center, FMCG,Travel, Governance, Telecom, BFSI, Media/Entertainment and others.
Avhan delivers Unified Communication Technology solutions for Customer Interaction Management (CIM).
We are market leaders in the Contact Center, BPO and Mobile VAS segments and have recently deployed hosted Contact Center services which is a first in India.
Other firsts to our credit include:
- Indian Products Company
- 1st SIP based contact center from Asia
- 1st Visual Call Flow Designer from India
- 1st Automated Speech Recognition (ASR) deployment for multiple Indian languages in India
- Text To Speech (TTS) solutions for leading banks and enterprises in India
- Largest SIP based dialer for NGN network in a telco
The Service Delivery Model developed by Avhan is multi-pronged, providing clear advantages over other market players.